Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
Safe
Key access
Services
24-hour front desk
Concierge
Tour desk
Laundry (Paid)
Private check-in/out
Ironing service (Paid)
Safety features
Access to healthcare professionals
First aid kits available
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
General
Smoke-free property
Non-smoking rooms
Designated smoking area
Family rooms
Heating
Hypoallergenic room available
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Breakfast to-go containers
Physical distancing in dining areas
Front Desk Services
Invoice provided
Physical distancing
Cashless payment available
Outdoors
Outdoor furniture